KFC

Reviews about KFC

• 1 / 5

  By Tonya Clayton
  My daughter purchased a popcorn chicken share bucket, large potato wedge and a small mashed potato w/no gravy. The wedges are cold and the ENTIRE popcorn chicken bucket is filled with chicken so hard NONE OF IT IS EDIBLE!!!! I called the number to the store but noone answers. I have already complained about service at another KFC location but that was about their lack of customer service skills. This location is a disappointment because of the goods they served on tonight 3/8/17. My daughter thinks she threw the receipt away because we can't find it. The location in Bartlett, Tn on Stage Rd. is very close to my daughter's job so taking it back tonight may be out of the question. She plans to stop by another KFC location risking the possibility of losing more money because this is what my son and I want for dinner. I am going to call the number listed until they close at 11pm to see if anyone takes a clue and answers the phone. I'm pissed because I don't have a register receipt to file a legit complaint. They must do better!!!!!
  May 02, 2017
• 1 / 5

  By J Bunnie
  There was a gnat in the bottom of my cup. I returned to the store to let the manager know what happened and was told, "This does not look like one of our gnats." I was also refused a full refund. The customer service was absolutely TERRIBLE. I will never spend another penny with this establishment.
  February 18, 2017
• 1 / 5

  By cardio queen
  This is one of the WORST KFCs I've ever stopped. First of all my food wasn't fresh after spending several dollars for my whole family. I called back about the food the same night the manager Michael lied and said everything was fresh when it clearly wasn't. I explained to him that the chicken was old and the mac and cheese had some burned parts in it..He started laughing as he could care less about the issue..i then asked him for the corporate number he laughs again as he's giving me a cell phone number..i called back the day after and spoke with the store manager Barbara and she assured me that she would take care of the issue and write my name in the book for them too replace it she even stated that I wouldn't need the receipt since its on the book..I come 2days later to redeem and the employee Kristy comes and says she didn't put your name in the book can u try and find your receipt at home...I called up to the store again for the corporate number and was again given a phony number..so I called back and Kayla answered the phone and after I requested corporate number again she hung up in my face..I will NEVER eat at KFC again.
  July 13, 2016